Itiner’s strength lies in versatility as it addresses a vast array of business-critical uses case
Record keeping
Filing & Archiving
Contract Management
& Authorization
Account Management
Purchase Order Management
Customer services
Complaint handling
Project documentation
E-mail based administration
Recruitment & Candidate selection
HR support
Debt collection
& Invoice Management
Policy management
Error Handling
& Helpdesk
Authentication
& Authorization
Quality Assurance
& Risk Management
Offer Management
Partner evaluation
& rating
Task Management
Property register
Insurance processes
Front-office processes
Back-office processes
Secure Printing
Mass Digitization
Record keeping,
Filing and Archiving
Utilize a central repository for secure document storage and archiving. Documents can be linked to cases and their contents extracted as Master Data. Assign documents to tasks, forms and workflows.
Contract Management
& Authorization
Establish complete workflows and forms to manage contracts via a completely no-code interface. Ensure that only relevant personnel can access contracts and only to the extent of their tasks and duties.
Account Management
Make the accounting and contracting process smooth and transparent. Simplify the reviewing, approval and finalization process of contracts through predefined workflows & automatic document generation.
Purchase Order Management
Plan evaluate and execute complex procurement processes with ease without the need of coding skills. Optimize and even automate the authorization and approval process through Itiner’s control feature.
Customer service
Establish digital communication and customer interaction channels to ensure rapid engagement processes. Automate menial and continuously recurring engagement and administrative work.
Complaint handling
Define a chain of information channel to ensure that complaints are properly accumulated and reach the relevant personnel. Automate complaint reception and response regarding recurring feedback.
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Project documentation
Create version control and approval process for documents, records and files generated during project management and investment meetings. Make project related processes and task more transparent.
E-mail based administration
Standardize the answering and processing procedures of e-mails through process control. Automate mailing procedures. Connect mailing services to workflows, content repositories and case files.
Recruitment
and candidate selection
Establish and define the entire HR lifecycle through an intuitive no-code environment in a few days. Build a database for incoming CVs. Provide efficient search and filtering options to support group work.
HR support
Digitize your entire HR department. Achieve complete administration digitalization. Streamline HR workflows. Develop forms, tasks, processes in less than a day via a kiosk like no-code solution.
Debt collection
& Invoices Management
Establish a debt management framework and ensure that the collection of claims can occur in a timely manner. Be sure that the legal documentation necessary for enforcing claims is readily available.
Policy management
Standardize the process of drafting, reviewing, amending, reviewing, approving, archiving and publishing policies, regulations and frameworks. Define direct channels for relevant personnel affected by policies.
Error Handling & Helpdesk
Define channels and processes to accumulate notifications regarding issues and errors. Define a workflow process to track all tasks and duties required to fix issues and errors efficiently.
Authentication
& Authorization
Ensure that only the right users can access the right systems, contents and assets. Itiner’s role-based authentication and authorization function centrally manages all access to other solution components.
Quality Assurance
& Risk Management
Establish a centralized framework that supports internal auditing and quality assurance and risk management at once. Define processes and workflows for planning, execution and notification.
Offer Management
Accumulate and distribute quotations in an automated fashion. Establish approval roles and procedures and integrate them into workflows. Connect quotes to cases and automate even the generation process.
Partner evaluation & rating
Qualify and review key partners and supplier in an annual fashion. Store the necessary information about partners digitally. Link associated qualifications and ratings to forms, cases and workflows.
Task Management
Manage tasks, activities and deadlines effectively in a centralized manner. Prioritize and categorize tasks. Divide them into sub-tasks, label them based on deadline, responsible personnel, and results.
Property register
Manage real estate registration in a streamlined and transparent manner. Link managed properties and corresponding documents to workflows, forms and cases to improve business efficiency and reliability.
Insurance processes
Centralize all administrative tasks and insurance processes under one solution. Register relevant documents, automatically generate forms, and control all front and back-end processes at once.
Front-office processes
Enable front-office users to develop workflows, tasks and forms with ease via a no-code interface. Itiner guides users throughout the entire process ensuring that the necessary information is readily available.
Back-office processes
Improve the efficiency of back-office processes be it volume, time, or rate driven. Enable back-end users to develop complex business processes and automate large chunks of administrative tasks and duties.
Secure Printing
Prevent the loss of information due to paper-based data exchange. All documents passing through the MFPs, such as photocopies, scans and prints, are backed up and logged by Itiner in a secure fashion.
Mass Digitization
Digitize mass amounts of business-critical files and documents. Utilize a barcode system do differentiate and correlate pages. Add digitalized documents to cases and extract their contents as Master data.
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